Privacy Policy

Excursion Point ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit excursionpoint.com or make a booking with us.

Information you provide directly:

• Name, email address, phone number, and nationality when making a booking
• Payment information (processed securely via Stripe or PayPal — we do not store card details)
• Communications you send us via email or WhatsApp

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website or search terms

• To process and confirm your tour bookings
• To send booking confirmation emails and PDF vouchers
• To contact you regarding changes to your booking
• To send promotional offers (with your consent — you may unsubscribe at any time)
• To improve our website and services
• To comply with legal obligations

We do not sell, rent, or trade your personal information. We may share your information with:

• Tour operators and guides — to fulfil your booking (name, phone number, group size)
• Payment processors — Stripe and PayPal process payments on our behalf under their own privacy policies
• Email service providers — Brevo (Sendinblue) is used to send booking confirmations
• Legal authorities — if required by applicable law

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are kept for 7 years for accounting and legal compliance purposes.

Our website uses cookies to enhance your browsing experience. These include:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand how visitors use our site (Google Analytics)

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Our website may include links to third-party sites (e.g., TripAdvisor, Google Reviews). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted via SSL.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise these rights, contact us at info@excursionpoint.com.

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date. Continued use of our website following any changes constitutes acceptance of the updated policy.

For privacy-related questions or requests, please contact our Data Controller:

Excursion Point Tourism LLC
Office #28, Ground Floor, Al Kifaf Oasis Building
Al Karama, P.O. Box 113109
Dubai, United Arab Emirates

Tel: +971 4 370 7077
Mobile: +971 56 957 7707
WhatsApp: +971 50 566 2037
Email: info@excursionpoint.com